Stage
X360 capability
Operational impact
Est. savings
Soft benefit
Detect
Auto-detection & cascade mapping
OCC aware in 90s; downstream flights and rotation flagged instantly
~$5–10K / event
Common operating picture from minute one
Assess
Simultaneous all-desk assessment
Full picture in 5 min vs 60–90 min sequential
~$8–15K / event
Crew, pax, aircraft desks see the same data at the same time
Assess
Threshold & legality countdowns
Compensation thresholds, crew legality windows flagged in advance
~$5–12K / event
Decisions made before thresholds, not after
Decide
Option ranking by network cost
Best option identified in minutes; cascade impact in scope
$49K (option A vs C, below)
Team sees the rationale behind the recommendation
Decide
Full cost visibility
Aircraft + crew + passenger + compensation rolled into each option
Hidden cost surprises avoided
Finance and ops working from the same numbers
Learn
Template library & lever measurement
Recovery patterns reusable; the 7 levers measured per event
15% Y1 target
Knowledge retained through staff turnover
The three recovery options Tower ranked Network cost, not direct cost. Compensation under the threshold = $127K avoided.
A
Crew rest at destination
$97K
Cheapest direct cost. But 3 downstream flights affected.
Longest delay. Full cascade.
B
Overnight at origin
$142K
Moderate cost. Passengers at origin hotel. Return crew
swapped. One downstream flight affected.
C
Ferry from regional base
$168K
Highest direct cost, but zero cascade. 578 passengers
protected. Reserve crew ferried. Recommended.
$49K difference between waiting (Option A) and the optimal swap
(Option C). Without full cost visibility, the OCC defaults to
the first workable solution.