The economics

OTP says 99.5%.
Disruption cost says $61M.

On-time performance has been the industry's headline metric for forty years. It hides the cost. A 99.5% OTP can sit alongside tens of millions in addressable disruption spend, because the cost doesn't live in the average flight. It lives in the tail — where delays compound, thresholds breach, and one event becomes ten.

What the dashboard shows
82%
Departure OTP
99.5%
Completion Factor
Looks solid. Meets targets.
What's actually happening
$61M+
Total disruption cost
1.4×
Avg cascade multiplier
The hidden operational reality.

Below: three metrics that make the gap visible, and a calculator that runs on your fleet.

What the dashboard can't tell you

Three questions your current metrics can't answer.

OTP and completion factor describe where flights ended up. They can't tell you whether disruption is spreading, whether your recovery spend was worth it, or how close you are to the next cost cliff. These three can.

X360 metric
1.4×

Propagation Multiplier

Is disruption absorbing, or amplifying?

For every minute of root delay, how many minutes of network delay result. Below 1.0× means the operation is absorbing pressure. Above 1.0× means it's amplifying. Tracked in real time.

Example 55-min mechanical → 77 min of network impact across 3 flights = 1.4×
X360 metric
4.8×

Recovery Yield

Was the recovery worth the cost?

For every $1 spent on proactive recovery (ferry, swap, callout), how many dollars in cascade damage was avoided. The first metric to give finance a yield ratio on disruption spend.

Example $35K spent on a ferry + reserve callout avoided $168K in cascade and compensation = 4.8×
X360 metric
TPI

Threshold Proximity Index

How close are we to the next cliff?

Minutes remaining before the next cost escalation: crew duty timeout, passenger misconnect cutoff, SLA breach, compensation threshold. Makes the invisible visible.

Example "12 minutes from a crew timeout. 8 minutes from a $45K compensation threshold."
Inside the platform The X360 Cost Wizard

Industry calculators give you one blended number per minute of delay. Inside the platform, that number decomposes into the line-item rates that actually run your operation — calibrated to your crew agreements, your compensation rules, your fuel hedges, your hotel contracts. The calculator below runs on industry benchmarks. Onboarding replaces them with yours.

Blended

Direct cost per minute

$103
/ MIN · INDUSTRY AVG
Crew
Captain $337/hr
First Officer $215/hr
Cabin Crew $52/hr
Hotel + Per Diem $202/day
+ 8 more
Pax
EU261 Compensation $680/pax
Hotel Voucher $165/night
Meal Voucher $28/pax
Rebooking Fee $95/pax
+ 12 more
Airport
Slot Penalty $1.2k/event
Gate Hold $340/hr
De-Ice $1.8k/event
Ground Handling $420/turn
+ 6 more
Aircraft
Fuel (Narrow) $2.6k/hr
Fuel (Wide) $8.4k/hr
Maintenance $890/hr
Repositioning $11k/leg
+ 9 more
Run it on your fleet

Cost Exposure Calculator. Your numbers, your savings target.

Adjust the three inputs to model your fleet's annual exposure and the addressable pool X360 targets. Rates are sourced from BTS, IATA, and EUROCONTROL industry benchmarks; the addressable share (60%) is the carrier-controllable portion per IATA / DOT OIG 2024.

Your parameters
aircraft
100% Narrowbody · 3.5 flights/aircraft/day · $104.37/delay-minute · 14 min avg delay
Total delay exposure
$187M
Addressable pool (60%)
$112M
Potential annual savings (15% of addressable)
$17M

Conservative savings band. The 10–20% addressable-cost reduction figure is derived from three combined capabilities (earlier intervention, less propagation, faster planning) measured per event in deployment.

Show the calculation
Annual flights (fleet × utilization × 365) 127,750
Total delay minutes (flights × avg delay) 1,788,500
Addressable minutes (60% carrier-controllable) 1,073,100
Total delay exposure (all minutes × cost/min) $186.6M
Addressable exposure (60% pool) $112.0M
Potential savings (15% of addressable, conservative) $16.8M
Cost component breakdown Where the dollar goes, per delay minute (blended for your selection)
Fuel
Crew
Maint
Other
Fuel 35.7% Crew 31.3% Maint 16.2% Pax 3.4% Other 13.4%

Need to see more than numbers on a website? We'll run X360 on your publicly available data and walk you through what we find: your fleet, your routes, in the live platform.

Show me
How we work together

Your path to X360. It starts with a conversation.

Every partnership starts with a conversation and grows at your pace. You realize value throughout. No big-bang integration, no commitment cliff: each step produces a measurable result, and each step is a choice point.

01
Onboard
Onboarding · 8 weeks

Live demo with your OCC team. We show the potential of X360 using publicly available data, and your historical data if you choose to share it. Zero integration required.

02
Build together
Value from week 1

Incremental value from day one. Analytics, predictions, and resilience insights grow as we tune to your operation. The cost model gets calibrated to your actual numbers along the way.

03
Fully connected
Full X360 in your OCC

Live system integration. Real-time recovery, autonomous recommendations, and a platform that learns your operation event over event. Recovery Yield measured per event.